Contact Us

105 Chauncy St., Floor 6 Suite 3
Boston, MA 02111-1776
(267) 277-3404 (phone)

Email Us

Human Resources Manager


Ohio State Legal Services Association (OSLSA) is a three-part legal aid program headquartered in Columbus, Ohio. OSLSA’s mission is to provide civil legal aid and advocacy to combat unfairness and injustice and to help people rise out of poverty. 


OSLSA is actively seeking a professional, creative, and dedicated person to join our team. This is a new position created to support our existing Human Resources functions as well as support our on-going Diversity, Equity and Inclusion work to meet growing organizational needs.  


In this multifaceted role, responsibilities include the daily management of HR activities, primarily managing administration of policies and procedures, working with internal DEI committee, recruitment and on-boarding, annual reviews, benefit administration and other organizational priorities.  


Are You Someone Who: 


  • Is curious about people’s unique perspectives and experiences?  
  • Loves to build: people, teams, solutions, relationships?  
  • Has passion for creating a sense of belonging at work?  
  • Is a natural collaborator who always seeks out new perspectives, builds trusting relationships and influences without direct authority? 
  • Wants to create an environment that fosters inclusion and equity for an increasingly diverse set of employees?  
  • Want to be a part of an organization that is a direct reflection of our communities and clients?  
  • Comfortably relates and communicates with people whose backgrounds and lived experiences are different than your own? 
  • Has interest in and sensitivity to the legal needs of low-income individuals? 
  • Is agile and able to respond effectively to the changing needs of a growing organization?  
  • Creates processes to increase work efficiencies and systems to work smarter not harder? 
  • Works well within in a collaborative, team-driven, and goal-based environment? 



You Will: 


  • Serve as an essential Human Resources leader and resource for all staff through supporting the existing work of the HR department including recruitment, benefits, policies and procedures among others 
  • Manage and lead to ensure human resources policies, procedures, and programs are consistently administered and enforced in line with the organization’s mission, vision, and values as well as in compliance with various professional standards and any state or federal regulations 
  • Build and maintain relationships with staff which create a safe space for sensitive conversations 
  • Manage and lead the proactive support of employee and labor relations with union and non-union workers 
  • Support the recruitment team to help create a brand that attracts diverse applicants, support the recruitment and on-boarding processes 
  • Influence and partner with cross functional working teams 
  • Facilitate on-boarding and offboarding process to ensure a timely, welcoming and effective transitions 
  • Partner with the Diversity, Equity and Inclusion (DEI) Committee to support the current DEI plan and strategy through developing processes to help meet accountability goals 
  • Support the DEI Committee and DEI Subcommittees, liaising and ensuring accountability between the committee and leadership team including guiding implementation of activities, documentation, and communications for program/process rollout 
  • Manage, track, and communicate large, complex projects and initiatives 
  • Conduct thorough and appropriate investigations when concerns are raised in accordance with OSLSA’s policies 
  • Support benefits administration and recordkeeping 
  • Support and collaborate with staff, partners and other related parties to help achieve goals




You Have: 


  • Demonstrated progressive Human Resources leader experience 
  • Passion for staff development and DEI 
  • Experience in project management including managing, driving, and implementing initiatives and programming 
  • Demonstrated ability to build and maintain relationships across a diverse group of stakeholders 
  • Passion for staff development and DEI 
  • Ability to anticipate needs and navigate problems with a creative, practical approach toward reaching successful resolution 
  • Experience with HR analytics, including how to drive impact in recruitment, talent, and inclusion metrics 
  • Ability to prioritize workload to manage time and tasks in a dynamic environment 
  • Ability to work with a high degree of professionalism and confidentiality  
  • Proficient skills across the Microsoft Office Suite (Outlook, Excel, and PowerPoint) 
  • Demonstrated ability to communicate professionally, empathetically, and effectively verbally and in writing, with diverse audiences 
  • Strong work ethic with an eye for detail 
  • High ability to exercise sound judgement and discretion 
  • Excellent interpersonal and conflict resolution skills 
  • English language proficiency is essential and Spanish/English bilingual skills are a plus. Additional languages – even better 
  • Bachelor’s degree required. SHRM-CP, PHR or other DEI certifications preferred 
  • Prior Legal Aid, non-profit or related work experience a plus, but not required 



Other Details: 


  • It is the policy of OSLSA not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, disability, age, ancestry, and military status or any other characteristic protected by law. OSLSA is an equal opportunity employer.  
  • The position reports to the Human Resources Director and is based in Columbus, Ohio. The role requires some travel throughout the service area.   
  • Salary is dependent upon level of experience. OSLSA offers an excellent comprehensive benefits package and ongoing training and development opportunities. 


To Apply: 

Submit resume, references and letter of interest.  


In your cover letter, please address the following in order for your application to be considered: OSLSA’s clientele is diverse and all of our clients are low income.  To ensure that our agency is best serving our communities, OSLSA strives to promote an evolving set of behaviors and attitudes amongst our staff, as well as policies that enable us to work effectively in all cross-cultural situations, with clients, with our coworkers, and with the community. We see this as a commitment to enhance the provision of our services to all clients; to raise the level of positive client outcomes; and to create an inclusive and respectful workplace in which differences are acknowledged and valued.  


How do you think your personal background or experiences, professional or otherwise, have prepared you to contribute to our commitment to cultural humility and diversity amongst our staff? Feel free to think broadly about your response to this question, applying various aspects of your life and personal experiences. 

To promote social justice and best serve our clients, OSLSA is committed to maintaining a diverse staff and providing culturally competent services. We strongly encourage candidates from traditionally underrepresented communities and historically oppressed groups including BIPOC and LGBTQ individuals to apply. Bilingual/bicultural candidates are strongly encouraged to apply.



Submission Deadline: 
March 7, 2022
Organization Information: 
Ohio State Legal Services Association
1108 City Park Ave
Columbus, OH 43206
United States
Phone: 614-224-8374