Hotline Intake Attorney
POSITION: Hotline Intake Attorney
SUPERVISOR: Intake Supervising Attorney
WAGE RANGE: $50,537 - $65,426 depending on experience
JOB CLASSIFICATION: Exempt Employee
LOCATION: Various Offices
Application Deadline: Continuous until position is filled
Job Overview
The Legal Aid Society of Orange County (LASOC) is a 501(c)(3) non-profit organization that was founded in 1958 for the purpose of providing civil legal services to low income individuals and seniors. It has two offices in Orange County and two offices in Southeast Los Angeles County, where it is known as Community Legal Services (CLS). LASOC seeks an experienced, energetic, motivated, personable and effective Attorney to work in its Santa Office (visit www.legal-aid.com for more information about us). Under the supervision of the Intake Supervising Attorney, this position handles all client intake coming into LASOC from our call center, online intake, and clients walking into our offices. The call center receives approximately 45,000 to 50,000 calls a year and has a staff of twelve intake workers and several volunteers.
QUALIFICATIONS
- Active membership in the California State Bar;
- One to three years’ experience as an attorney;
- Excellent written and verbal communication skills;
- Ability to meet deadlines and perform multiple tasks while maintaining attention to detail;
- Organized, with ability to work on high-volume caseload
- Demonstrated knowledge of applicable law and community legal needs;
- Experience with diverse client population;
- Ability to be flexible in job duties;
- Knowledge of, and comfort with, intake systems and technology;
- Ability to work cooperatively with staff effectively at all levels;
- Bilingual Language (Spanish or Vietnamese) skills preferred
EXAMPLES OF DUTIES
- Provide counsel and advice and limited service to clients via our intake systems;
- Triage walk-in requests for assistance;
- Work closely with intake screeners and intake paralegals;
- Ensuring timely and appropriate responses to requests for legal assistance;
- Collect client data for grant reporting purposes;
- Recruiting, training, and supervising volunteer attorneys and law students;
- Conduct trainings and outreach to community-based organizations and community groups;
- Coordinate with other assistance organizations in the area by implementing partner meetings to assure appropriate and efficient coverage of services;
- Travel regularly to LASOC partner facilities to conduct client intake, prepare legal forms and client declarations;
- Work in conjunction with the staff attorneys;
- Strategize on improving client access to LASOC.
TO APPLY, send resume and cover letter to Jessica Flowers at humanresources@legal-aid.com. Position open until filled.
We offer an outstanding benefit package which includes: medical/dental, LTD, 401k with employer contribution; life insurance and FSA. Paid holidays | vacation | sick leave