Administrative Assistant 2 - ASL

MINIMUM QUALIFICATIONS  Education and Experience  High school diploma or general education degree (GED); plus 1-2 years related experience and/or training;  - Ability to communicate effectively in American Sign Language. NOTE:  Applicants who claim to be fluent in any of the desired languages will be tested at time of interview. - Ability to communicate effectively in English, both orally and in writing, including a working knowledge of correct grammar, punctuation, spelling, and sentence structure. - Education equivalent to completion of the twelfth grade. - Three years of progressively responsible administrative or secretarial experience. - Keyboard Proficiency:  50 net words per minute. - Skilled use of Microsoft Word or WordPerfect, and Excel. - Effective telephone skills, including the ability to handle difficult calls and situations patiently and tactfully.   - Experience performing detailed administrative tasks, with the ability to understand and carry out oral and written instructions, to work well under pressure and deadlines, and to effectively reprioritize and handle multiple tasks, with minimal supervision. - Ability to handle confidential matters discretely; to work collaboratively as part of a team; to be flexible with changing situations; and to establish and maintain effective working relationships with employees in various offices and programs, clients, and people outside the agency.   PREFERRED QUALIFICATIONS - Ability to read, write, and speak Spanish/Asian language fluently.  NOTE:  Applicants who claim to be fluent in any of the desired languages will be tested at time of interview. - Specialized coursework or training in secretarial, business administration, or management. - Experience using Access and/or PowerPoint database programs. - A working knowledge of the laws, rights, and services pertaining to people with disabilities in California. - Experience working for nonprofit and/or social service agencies. - Experience in the disability rights movement and/or extensive contacts in the disability community. - Experience with and/or extensive contacts in ethnic or language distinct communities. - Familiarity and/or extensive contacts with one or more of the following:  homelessness, criminal justice, substance abuse, or Gay/Lesbian/Bi-Sexual/ Transgender/Intersex (GLBTI) communities.   Bilingual Ability Ability to communicate effectively in American Sign Language.   CORE COMPETENCY SKILL LEVELS  The competencies below represent the knowledge, skills, behaviors and/or abilities required to be successful at DRC, with or without disability related reasonable accommodations. Identify the level of each necessary for this particular job. Each higher level includes the skills that came before it.   Communication  Ability to read and interpret documents such as procedure, advocacy, or facility manuals, safety rules, and operating instructions. Ability to write routine reports and create simple training materials. Ability to effectively present information effectively before groups of clients and other employees of the agency.    Critical Thinking  Ability to solve problems by applying policies and procedures to the facts of the situation. Ability to effectively reprioritize and work on several projects simultaneously. Sees underlying principles, patterns, or themes in an array of related information.    Diversity & Inclusion  Sees different points of view and checks own views against the views of others. Listens to and objectively considers the ideas/input of others. Works to understand the perspectives of others and demonstrates empathy.    Relationship Building  Ability to interact with potential clients and/or other community stakeholders by sharing accurate information that assists them in understanding the issues, opportunities, and solutions DRC can provide. Ability to be friendly, responsive, and welcoming to clients and coworkers. Ability to commit to coworkers' success, share information, and offer assistance across unit/department. Demonstrates a balance between building rapport and getting the work done. Displays a positive attitude about the work, co-workers, clients, management, and employer policies. 

At Disability Rights California, well over half of our employees are ethnically diverse, and over a third are individuals with disabilities. We value this diversity because unique perspectives allow us to effectively serve Californians with disabilities from a wide range of cultural backgrounds.