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Supervising Paralegal (Eviction Prevention)


The Rochester office of Legal Assistance of Western New York, Inc.® (LawNY) has an immediate opening for a supervising paralegal position at its office located in Rochester, New York. Under the supervision of a supervising attorney, the supervising paralegal will provide leadership and guidance to a team of paralegals within our Eviction Prevention Unit who are performing intake, calendaring, outreach, referral and client follow up services in addition to providing legal information to community members. The supervising paralegal will also maintain an independent workload of the responsibilities outlined above. 

LawNY seeks to enable those at-risk of homelessness to maintain their housing and prevent eviction through the provision of legal representation and advocacy. We provide representation to tenants in city, town and village courts throughout our service area. We also work with a diverse group of community stakeholders in our efforts to help tenants maintain their current housing or relocate to secure and stable alternative housing.

Office Location: This Staff Paralegal position will be located in LawNY’s Rochester Office, located in Rochester, New York. LawNY staff are offered a hybrid workplace within a standard 35 hour work week, Monday through Friday, 9:00am-5:00pm. LawNY values and promotes a collaborative environment and a healthy work life balance.

LawNY is committed to equitable inclusion across race, gender, sexual orientation, gender identity, age, ability, sex, religion, economic circumstances, ethnicity, national origin, and culture. We are striving to transcend the construct of race and be an anti-racist law firm. We encourage staff to bring their whole selves to work each day and pledge to celebrate every aspect of who they are.

Responsibilities: These are the most significant responsibilities and primary functions of the position.

  1. Provide supervision of and coordinate workflow to paralegals involved in intake, outreach, legal information, referral, calendaring and client follow up services to ensure quality and timeliness of service provision.
  2. Ensure accuracy of collected data, client information, court scheduling and program materials.
  3. Collaborate with other human services providers, non-profit organizations and community, client or other advocacy groups.
  4. Perform grant specific responsibilities including the completion of assigned portions of grant reports.
  5. Serve as a resource to staff and ensure the professional development of team members through regular team trainings, team meetings and individual check ins.
  6. Coordinate work in collaboration with projects attorneys and under the supervision of project supervising attorneys.


Organization Information:

LawNY is a not-for-profit law firm providing civil legal services to low-income clients in a 14 county area of western New York. LawNY has been providing high quality legal representation for 53 years. LawNY was created by a merger of three regional legal service programs in 2004, and today has over 170 employees, including attorneys, paralegals, and a legal support team who work closely across areas of specialization to bring a holistic approach to addressing legal issues affecting our clients and community. LawNY has seven fully staffed field offices in Bath, Elmira, Geneva, Ithaca, Jamestown, Olean and Rochester, several satellite offices across Western New York, and a business office in Rochester. This position is based out of the Rochester office, located within the Telesca Center for Justice. LawNY has a revenue side budget of over $15.2 million, with approximately 90 contracts with various federal, state, county, and city agencies, as well as area United Ways, foundations and private donations.

Our 2022 cases were closed in the following practice areas: housing (44.3%);  government benefits (17.4%); family law (17%); health law (9.2%); miscellaneous benefits including wills and advance care directives (5.2%); consumer law (3%); employment law (1.9%); individual rights (0.8%); and education (1.2%).

 LawNY is committed to equitable inclusion across race, gender, sexual orientation, gender identity, age, ability, sex, religion, economic circumstances, ethnicity, national origin, and culture. We are increasingly committed to creating a law firm where race equity, diversity and cultural competency are integral components of our work, from client advocacy to internal operations. We are actively seeking applicants whose work incorporates this perspective and whose lived and professional experience contributes to sustaining an environment that enables staff and clients to feel empowered, valued, respected, and safe.

Salary: Salary is set on a standardized organizational salary scale based on years of experience. The salary for a Supervising Paralegal with three years of legal services experience is $43,620 as per the LawNY salary scale. 

Benefits:  We provide a superlative package of fringe benefits including:                          

  • 94% employer paid health insurance, with significant HSA contributions to offset high deduction plans.
  • 100% employer paid dental and disability insurance.
  • $50,000 automatic life insurance.
  • Remote Work Policy: New staff are able to work from home up to 3 days per week during their 6 month probationary period with manager approval. This increases to 5 days per week once successfully finished with a probationary period with manager approval.
  • LawNY is committed to providing a work-life balance to their employees. We encourage and support a 35 hour work week to ensure our employees have this balance.

We also provide a very generous leave package including, in the first year of employment, 20 days of vacation plus 13.5 holidays and two floating holidays.  Employees also receive 12 sick days and five personal days per year.  New parents receive 20 days of paid new parent leave.

LawNY staff may qualify for public interest law school loan forgiveness programs.


Qualifications: These are the traits, attributes, attitudes, and skills that speak to the candidate’s ability to succeed in the position. While no one candidate will possess all of the requirements listed, the ideal candidate will have many of the following qualifications. LawNY encourages each candidate to think about their own personal knowledge, skills, and experience, as well professional skills and experience, in relation to the list of qualifications.

  • Associates Degree and/or equivalent experience. 
  • Three (3) or more years employment/experience with LawNY or in legal services.
  • A commitment to helping poor and disadvantaged people overcome institutional barriers to legal access.
  • Prior supervision and/or mentorship experience, informal or formal.
  • Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
  • Passionate about working in an organization that values and promotes diversity, equity, inclusion and anti-racism.
  • Have strong problem-solving abilities, time management, and organizational skills.
  • Able to work under deadlines and manage multiple tasks.
  • Able to empathize and sensitively respond to people in crisis situations.
  • Experience with the use of trauma informed care practices is highly preferred.  
  • Ability to use Google Drive/GSuite and Word, Excel and database programs are a plus.
  • Proficiency in Spanish is an advantage but is not required.
  • Have a passion for social justice and commitment to the mission of LawNY.
To Apply: 

Application Instructions:

To apply, submit your cover letter, resume, and three references through LawNY’s BambooHR platform, click here. References will not be contacted until after any interview, and will not be contacted without your knowledge. To promote social justice and achieve our mission, LawNY is committed to maintaining a diverse staff and creating an inclusive and respectful workplace. In your cover letter, please include an explanation of how you think that your lived and/or professional experience or background has prepared you to contribute to support a strong commitment to diversity and inclusion in LawNY’s processes.

Please apply before March 24, 2023 for full consideration. The job will remain posted until filled. If not filled by this date, applications will be accepted on a rolling basis. You will receive a confirmation email when your application has been received on our HR platform. LawNY will contact you to inform you whether you have been offered an interview. Questions or Accommodations? Contact Sandra Coyne at


Legal Assistance of Western New York, Inc. (LawNY®) is an equal opportunity employer. LawNY® strongly encourages applications from Black, Indigenous and People of Color, women, LGBTQIA+ individuals, people with disabilities, and persons from other underrepresented groups whose background may contribute to working in and sustaining an environment that enables staff and clients to feel empowered, valued, respected, and safe. LawNY welcomes applications regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, genetic information or any other consideration protected by law.


Submission Deadline: 
March 24, 2023
Organization Information: 
Legal Assistance of Western NY, Inc. Rochester, NY 14614
United States