Program Director II

Definition
The Program Director II is responsible for planning, directing, and managing efforts to achieve the access to justice and diversity and inclusion missions of the State Bar. The Program Director II oversees the Legal Services Trust Fund Program (LSTFP) and its annual administration of over $49 million in grants to 97 nonprofit legal services organizations. The positions is also responsible for managing the work of the Access to Justice and Inclusion and Diversity programs at the Bar. This includes development of training and pro bono programs, certification of Lawyer Referral Services (LRS), and developing educational pipeline projects, The Director provides staff support to the California Commission on Access to Justice, the Council on Access and Fairness, and the Legal Services Trust Fund Commission, and is responsible for strategizing, spearheading, and managing various access to justice, inclusion, and diversity initiatives. Finally, the Director serves as a liaison and spokesperson to the judicial branch, legal services organizations, law schools, and other local, state, and national entities regarding access to justice and diversity and inclusion related issues and activities. Distinguishing Characteristics Levels in the Program Manager classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position.

Classification Levels I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). II: This class level has the responsibility for the direction of a support program function which impacts overall State Bar operations. Incumbents report to the CEO or COO. Program activities require specialized skills and abilities and/or strong analytical methods (guide: ORIA and SCSE). III: This class level has the responsibility for the direction of a primary program within the State Bar supported by multiple disciplines or program units which provide the core work objects of the State Bar. The class reports directly to the CEO or COO and has direct board support responsibilities (guide: State Bar Court, Admissions, Education, and Administration of Justice).

Examples of Essential Duties Duties may include, but are not limited to the following:
•Serves as a member of the Executive Management Team and establishes and maintains effective working relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar.
•Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs.
•Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities.
•Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner.
•Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions.
•Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. •Oversees and initiates as appropriate, inter-office projects, programs and activities.
•Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee.
•Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor’s Office, and other constituencies in coordination with the Executive Director/CEO.
•Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards Knowledge of:
•Federal, state, and local rules and regulations pertaining to activities and programs of a specific department.
•Advanced principles of administration in a government, legal, judicial or related environment.
•Advance survey techniques and statistical methods.
•Advanced principles of strategic planning, operations, policy development and implementation.
•Advanced principles of office management, budgeting, administration and supervision.
•Advanced principles of problem identification, analysis and resolution.
•Principles of computerized data and word processing systems including Internet and website usage.
•Principles of centralized information and data-based record keeping systems.
•Advanced principles of effective writing and verbal presentation including public speaking.
•Advanced principles of media communication.
•Advanced principles of public relations/customer service.
•Advanced principles of board and committee administration.
•Advanced principles of organizational behavior and conflict resolution.
•Advanced principles of public policy research and analysis.
•Advanced principles of effective institutional communication in dealing with diverse constituencies.
•Advanced principles of effective personnel management in a union environment.
•Advanced principles of the administration of justice in California.
•Principles of the legislative process and government relations.
•Functional expertise associated with a department's mission.

Ability To:
•Provide leadership direction and develop staff and programs to meet evolving strategic initiatives.
•Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing.
•Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others.
•Exercise sound judgment and decision making.
•Make recommendations on complicated and difficult program matters and present them effectively to governing authorities.
•Interpret and analyze complex written documents.
•Effectively present and speak publicly to large groups of people.
•Act with integrity in all related State Bar business.
•Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action.
•Effectively interact with others in an interactive office.
•Effectively address conflict.