Pro Bono Coordinator
Are you interested in learning and supporting the inner-workings of an impactful pro bono and volunteer program that helps add critical resources to address the housing crisis, prevent homelessness, displacement, address social inequality and help ensure low-income families obtain stability? Join BayLegal's dynamic Pro Bono Department!
Organization: Bay Area Legal Aid (BayLegal) is committed to ensuring fairness in the civil justice system for the most vulnerable members of our community and addressing systemic inequities that foster intergenerational poverty. Practicing in seven Bay Area counties, BayLegal is the largest provider of free civil legal services in the Bay Area. We help clients protect their livelihoods, their health, and their families. Our clients include the working poor, families with children, foster youth, seniors, immigrants, veterans, and persons with disabilities. Through our regional county offices, our mobile advocacy clinics, and our nationally-recognized Legal Advice Line and Health Consumer Center hotlines, BayLegal's mission is to prevent domestic violence and sexual assault, increase economic stability, protect consumers, expand access to healthcare, and prevent homelessness. For our clients, BayLegal makes the difference between staying in poverty and thriving toward a brighter future.
The Position: The Pro Bono Department Coordinator is a key member of the Pro Bono Department, and actively supports the engagement of a full range of volunteers in the delivery of legal services for low-income communities, from private attorneys to high school volunteers. The Coordinator supports the planning, delivery, and evaluation of BayLegal's firm-wide pro bono programs. The position is based in BayLegal's Central Support office in Oakland and reports to the Pro Bono Director.
Responsibilities:
- Coordinate student and non-attorney (including interpreters) volunteer recruitment, onboarding and retention efforts;
- Respond volunteer inquiries and coordinate with local regional offices and units regarding volunteer opportunities;
- Maintain database of pro bono program records, data reporting and analysis;
- Prepare cases for placement with pro bono attorneys;
- Develop and streamline processes and procedures;
- Support recruitment and ongoing engagement of pro bono attorneys and other volunteers
- Assist with the coordination of pro bono legal clinics (see BayLegal website for a description of full range of legal matters and clinics) including assisting with preparing clinic materials, overseeing logistics, and coordinating with volunteers and local staff in preparation and on-site as needed;
- Work closely with the development and communications team to promote BayLegal's mission and resource development; and
- Engage in other tasks and projects that further the interest of furthering BayLegal's mission and operations as a non-profit.
Compensation and Benefits: We offer a diverse, family friendly environment, and competitive compensation based on competitive public interest salaries along with a generous benefits package. BayLegal's benefits package which includes 100% employer covered medical, dental, and life insurance for employees and up to 40-50% for dependents; long term disability insurance; stipends for bilingual employees whose language skills are used in the provision of work tasks; student debt repayment program; dependent childcare employer contribution program, and a 401k retirement plan following first year. Generous paid leave policy includes: sick leave; parental leave; 14 holidays each year and vacation (starting at 13 days and increasing with additional years of employment).
- BA/BS educational degree;
- Bilingual ability in Spanish preferred;
- Experience with data entry, database management and reporting (ex. LCRM Salesforce, Microsoft Excel);
- Experience with social media platforms for volunteer engagement and recruitment is a plus;
- Strong personal work ethic and ability to organize time, manage diverse activities, and meet critical deadlines;
- Excellent writing, editing, and proof-reading skills, with ability to be detail-oriented;
- Strong interpersonal skills and an ability to work collaboratively with a dynamic team;
- Sense of humor and adaptability in ever-changing environment;
- Curious and self-directed with an ability to anticipate what needs to be done; and
- Cultural humility in working with low‐income clients across the spectrum of diversity, including race, ethnicity, gender identity, sexual orientation, socio-economic status, immigrant status, religious identity, physical and mental disabilities, and limited English proficiency.
Bay Area Legal Aid thrives on our diversity and we are proud to be an equal opportunity employer. We are committed to building a culturally diverse workplace and strongly encourage women, persons of color, LGBTQ individuals, veterans, persons with disabilities, and persons from other underrepresented groups to apply. Review of applications will begin immediately and continue until the position is filled. Please send (1) cover letter including responding to question below (does not need to be limited to one page), (2) resume, (3) references, and (4) writing sample to: Human Resources Department, e-mail to jobs@baylegal.org. Please reference “Pro Bono Coordinator” in the title of your email.
As part of your cover letter, please address the following:
BayLegal's clients are low- and very low-income members of our communities. They include persons of color, LGBTQ individuals, working poor, seniors, veterans, people with disabilities and persons from other underrepresented groups. To ensure our organization is best serving these populations, BayLegal strives to promote an evolving set of behaviors and attitudes amongst our staff, as well as policies that enable us to work effectively in all cross-cultural situations, with clients, with our coworkers, and with the community. We see this as a commitment to enhance the provision of our services to all clients; to raise the level of positive client outcomes; and to create an inclusive and respectful workplace in which differences are acknowledged and valued.
How do you think your personal background or experiences, professional or otherwise, have prepared you to serve our client base effectively and to contribute to our commitment to cultural humility, inclusion and diversity? Feel free to think broadly about your response to this question, applying various aspects of your life and personal experiences.