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Paralegal (Consumer: Bankruptcy Help Desk)


For over 50 years, Legal Aid Chicago has provided free civil legal assistance to people living in poverty in metropolitan Chicago. Each year our attorneys, volunteers, and staff help resolve civil legal problems, including domestic violence, consumer fraud, and unfair evictions. Legal Aid Chicago was founded on the philosophy that all individuals are entitled to quality civil legal representation, regardless of their income. We work to ensure that poverty is not an impediment to justice by dismantling the legal barriers that perpetuate inequality. Legal Aid Chicago staff live our mission through our core values of equity, excellence, inclusion, kindness, and respect.

Position: Legal Aid Chicago seeks a full-time paralegal to staff the Bankruptcy Help Desk. The Help Desk is operated in cooperation with the Northern District of Illinois Bankruptcy Court located in downtown Chicago. It is supported primarily by funding from the Chicago Bar Foundation. 

The Bankruptcy Help Desk is part of Legal Aid Chicago’s Consumer Practice Group. The Bankruptcy Help Desk provides advice to individuals who do not have an attorney and who have filed or are considering filing bankruptcy. The Help Desk is primarily staffed by volunteer attorneys who are experienced in consumer bankruptcy. These volunteers provide advice to self-represented litigants on whether to file for bankruptcy, assist with the preparation of filings, and provide referrals. This paralegal position will help schedule volunteer attorneys, do initial client intake, connect clients with volunteers, perform follow-up communication and documentation, and otherwise support the volunteers and the work of the Help Desk.

Before the pandemic, the Help Desk operated on site at the federal courthouse in downtown Chicago. Currently, the Help Desk is operating remotely, via telephone and Zoom. We hope to move toward a hybrid system (a combination of in-person and remote) in the coming months.

Responsibilities: Under the supervision of Legal Aid Chicago attorneys, duties include, but are not limited to:

  • Help orient and train new volunteers
  • Schedule volunteers for appointments at the Help Desk 
  • Screen and conduct initial intake of Help Desk clients
  • Provide basic procedural information to Help Desk clients
  • Schedule client appointments with volunteers
  • Provide clients with appropriate follow-up information and documentation
  • Complete administrative tasks to document client visits and outcomes
  • Make appropriate referrals to Legal Aid Chicago and to external partners
  • Otherwise support volunteers as needed
  • Assist with grant reporting

Salary: Commensurate with experience. Legal Aid Chicago offers a comprehensive benefits package, including low-cost employer-paid health plan options, employer-provided group life and long-term disability insurance, fitness center access, generous paid time off, and much more.


Bachelor’s Degree preferred. Applicants must have excellent oral and written skills, and the ability to work collaboratively with others. The applicant’s personal background, experience, or professional background should reflect an ability to work effectively in cross-cultural situations with clients, co-workers and the community we serve. Good organizational, information-gathering, and management skills are essential. Spanish fluency or strong working proficiency is a plus. Applicants are expected to make a minimum commitment of two years to working at Legal Aid Chicago.

To Apply: 

Click here to apply. Cover letter, resume, writing sample, and the names and contact information of two professional references are required to apply. 


Legal Aid Chicago is firmly committed to creating a diverse workplace and is proud to provide equal employment opportunities to all applicants and therefore does not discriminate on the basis of creed, color, national origin, sex, gender identity, sexual orientation, age religion, marital or parental status, alienage, disability, political affiliation or belief, military or military discharge status, or ex-offender status. Applicants who have experiences with our client communities are encouraged to apply.



Submission Deadline: 
August 31, 2022
Organization Information: 
Legal Aid Chicago
120 South LaSalle Street, Suite 900
United States