Outreach Coordinator (Language Access) – Asian & Pacific Islander Community Outreach Project
Are you interested in joining an organization dedicated to increasing access to justice while addressing systemic inequities among the most vulnerable members of the Greater Los Angeles area? If yes, LAFLA is the place for you!
The Organization: LAFLA is a nonprofit law firm that protects and advances the rights of the most underserved—leveling the playing field and ensuring that everyone can have access to the justice system. With more than 90 years of service, LAFLA is the first and most experienced legal aid organization in greater Los Angeles. LAFLA has more than 170 employees, including more than 80 attorneys, who provide free services and resources on a broad range of civil legal issues that impact health, safety, and self-sufficiency. Every year, LAFLA helps more than 100,000 people find their voice, regain control of their lives, and build a brighter future. Our unique combination of neighborhood offices, self-help centers at courthouses, and domestic violence clinics put LAFLA on the frontlines in communities at the forefront of change. LAFLA also engages in impact litigation to help enact long-term systemic change—actively collaborating with a network of public and private partners to expand access to justice, identify needs in the communities we serve, and change laws and policies that adversely affect the underserved. For more information, please visit www.lafla.org.
The Workgroup: The Asian & Pacific Islander (API) Community Outreach Project provides linguistically accessible, culturally intelligent, trauma-informed help to API clients in their preferred language, with access to all LAFLA services.
LAFLA is currently accepting applications for the position of Outreach Coordinator.
*Assigned location is subject to change during course of employment.
- A four (4) year degree or Paralegal Certificate, preferred;
- Experience in interviewing clients, preferred;
- Experience in working with low-income individuals, survivors of domestic violence, immigrants, and/or other marginalized populations;
- Self-motivated, takes initiative, ability to learn quickly;
- Excellent written and verbal communication;
- Ability to handle ambiguities and to exercise independent judgment;
- Ability to interface with vendors and coordinate processing of invoices and expenses;
- Ability to be flexible in job duties;
- Ability to help manage fast-paced requests for services remotely and in a clinic setting;
- Excellent organizational and time management skills with strong attention to detail;
- Ability to maintain positive working relationships with staff and clients; and
- Bilingual in an Asian language preferred.
- Facilitate coordination between LAFLA staff and language service providers (such as interpreting and translation agencies and individual independent contractors) to enable access to high-quality language services for which LAFLA staff are not qualified or available;
- Assist in the tracking of contracts with and invoices from language service providers and related expenses;
- Maintain an updated list of vetted interpreters and translators for use by all LAFLA staff;
Provide technical assistance to LAFLA staff to support the use of language justice best practices and effective outreach and services for non-dominant language speakers, such as:
- Support with identifying and building relationships with community partners who represent underserved language communities;
- Support in securing interpreters for legal services and community education, especially for rare languages or challenging circumstances;
- Support with obtaining document translation and translation of other electronic content;
- Support with planning multilingual meetings and events using simultaneous interpreting and interpreting equipment;
- Assist with maintenance of shared folder(s) containing language justice resources, including interpreter and translator lists, collection of relevant glossaries, professionally translated documents, and legal advocacy resources;
- Assist with coordination of staff trainings on LAFLA’s language services, working with interpreters, and other trainings for LAFLA bilingual staff using their language skills;
- Assist in advocacy efforts to enforce language access civil rights mandates in various contexts; and
- Assist as needed with screening potential clients and assisting with intake process for clinics and intake lines.
Please submit a cover letter and resume online to firstname.lastname@example.org. Include “Outreach Coordinator-API” in the subject line.
PROBATIONARY PERIOD – A nine-month probationary period will be required.
AN EQUAL OPPORTUNITY EMPLOYER – Selection will be based solely on merit and will be without discrimination because of race, color, national origin, ancestry, ethnicity, citizenship, creed, sex, gender, sexual orientation, gender identity, transgender status, age, religion, genetic information, physical or mental disability, medical condition, military or veteran status, pregnancy, childbirth or related medical condition, marital or registered domestic partners status, or any other legally protected status.Benefits & Compensation
LAFLA offers a diverse environment with competitive compensation based on comparable public interest salaries. We also offer a generous benefits package for full-time employees including medical, dental, and vision for employees and dependents, life insurance, long-term disability, and long-term care insurance, and 403(b) retirement plan. Employees may also qualify for bilingual supplements, law student loan reimbursements, and a cell phone stipend. Please visit https://lafla.org/get-involved/careers for our salary scale for union, non-management staff.