IT Director

Position Description
  Our new I.T. Director will work not only as a manager, but as a “techie” that will implement computer systems and software, working directly with our Director of Administration to oversee all I.T. (Information Technology) functions in program offices. The I.T. Director works with the Management Team to ensure that CCLS database software meets compliance requirements of CCLS funding sources, including, LSC, IOLTA and other grantors. The I.T. Director manages all of CCLS’s technology operations and implements new I.T. systems and policies. The successful applicant will provide the functional and specialized support for the installation, maintenance, security, and integrity of the technology deployed in program offices. The I.T. Director must be demonstrably knowledgeable in I.T. and computer systems, including website and VoIP telephone system administration, have a solid demonstrable technical background with success in managing projects, and must be able to manage and motivate people. The ideal candidate will be experienced in creating and implementing I.T. policies and systems that will meet objectives. The goal is to ensure I.T. systems and people are effective and functioning within the limits of budget, time and specifications of CCLS.

Responsibilites 
  The responsibilities of a successful I.T. Director are many, and around the clock. Additionally, CCLS has specific duties required of the position, including but are limited to:  Oversee all technology operations (e.g. end user support, network and systems administration, network security, website administration) and evaluate them according to established goals  Overseeing the agency phone system  Evaluating all technology operations according to established goals  Establishing and implementing IT policies and systems to support the strategies set by upper management  Analyzing the requirements of all departments to determine their technology needs  Devise and establish IT policies and systems to support the implementation of strategies set by upper management  Work as a liaison between staff and technology vendors (e.g. Case Management System software vendor) to ensure smooth communication and support  Analyze the business requirements of all departments to determine their technology needs  Recommend for purchase efficient and cost effective technological equipment and software  Inspect the use of technological equipment and software to ensure functionality and efficiency  Identify the need for upgrades, configurations or new systems and report to upper management  Implement said upgrades upon procurement  Coordinate third party computer scientists, technicians and other professionals who will provide guidance  Control budget and report on expenditure  Assist in building relationships with vendors and creating cost-efficient contracts