Intake Attorney

B. Specific Duties and Responsibilities:
• Review closing letters for non-attorney intake staff to ensure accuracy of legal advice • Identify emergency matters. Refer to appropriate ICLS staff as needed • Correctly identify potential client issues, accurately obtain and record necessary information for the ICLS client database • Provide real-time daily backup and legal support to intake staff in all 5 ICLS offices • Provide accurate and helpful legal information, technical assistance, and referrals for Intake Unit. • Identify matters that fall within the priorities of ICLS’s programs, and ensure that such matters are promptly, efficiently and accurately transmitted to the appropriate ICLS programs for timely assistance • Handle client calls and intakes as needed; • Timely completion of office duties and projects for Intake Office. • Maintain resource materials regarding ICLS for distribution to the public and use by intake staff • Assist the Intake Director with organization of the clerical and administrative functions of the Intake Unit • Assist in preparing reports • Supervise and provide regular training for intake/outreach staff for the five offices of ICLS • Travel to all 5 branch offices and do senior intakes as needed • Oversee all aspects of screening client’s application for legal assistance • Maintain call flow charts, call routing, intake and screening scripts for each area of law, sample advice letters, call center protocols, and staff training manuals; • Work closely with other PGDs • Ensure timely and appropriate responses to incoming requests for legal assistance • Explore new models for service delivery utilizing technology • Ensure that legal services provided are consistent with ICLS’s priorities, policies and procedures C. Performs other duties as assigned by managing attorney or supervisors.

II. EDUCATION/ EXPERIENCE REQUIREMENTS: • Education: Degree from a law school and an active member of the California Bar in good standing. • Work Experience: Ability to understand the objectives of poverty law. • Prior work experience, paid or volunteer, in a legal services office serving low-income clients, considered an asset for employment. • Language: o An ability to relate to the client community being served. o The ability to speak the Spanish language is a desirable asset. • Other: Must have a valid Driver License