Intake Assistant

Education and Experience High school diploma or general education degree (GED); plus 1-2 years related work experience, training, or coursework in a related field. ·        One year of progressively responsible reception and/or clerical experience. ·        Ability to read, write, interpret and translate Spanish is required. ·        Effective telephone skills, including the ability to understand and record information accurately, the ability to handle a high volume of incoming calls simultaneously, as well as handle difficult calls and situations patiently and tactfully.