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HR Director (Union and Labor Relations Experience Required)


Coast to Coast Legal Aid of South Florida, Inc. (CCLA) seeks an experienced human resources professional to join our team in a newly created position: Human Resources (HR) Director. CCLA is a Legal Services Corporation (LSC) funded legal aid program which has been providing free civil legal assistance to low-income and other eligible residents of Broward County since January 2004. CCLA's only office is located in Plantation, Florida, a suburb of Fort Lauderdale. The mission of the organization is to improve the lives of people who have low-income in our community through advocacy, education, representation, and empowerment. This position will report to CCLA’s Executive Director and will effectively manage CCLA’s HR and other projects as needed. This person will develop policies, direct and coordinate human resources activities, such as employment, compensation, labor relations, benefits, trainings, and employee services. Additionally, this person will assist in guiding the organization’s culture, recruitment, retention, and career development at all levels. This position requires significant labor/employee relations experience for a unionized setting.



  • Responsible for the overall leadership, management, direction and performance of Human Resources for CCLA including employee relations, hiring, compensation/benefits, policies and procedures, compliance, investigations, union relations, training, and organizational development   
  • Develop HR strategies and administer HR policies and procedures
  • Maintain, review and refine clear, responsive, and accessible HR systems for staff. Update and maintain HR manuals and CCLA policies to ensure compliance
  • Identify, recommend, and implement operational improvements to streamline HR processes and incorporate best practices in management, including updating employee policies and personnel handbook
  • Develop recruitment strategic plan for identifying both management level positions and all hourly positions. Manage recruitment efforts, including job postings, application review, interviews, reference checks, and offers. Apply principals of diversity, equity, and inclusion to HR recruitment.
  • Serve as a primary point person for employee inquiries regarding human resources and policies, and participate in employee meetings, orientation, onboarding, offboarding and exit interviews
  • Drive/reinforce CCLA’s culture of a positive work environment
  • Administer the salary administration policies and programs. Review and readjust salary ranges; conduct local wage surveys annually; monitor merit increases pools and increases
  • Manage employee payroll, and serve as the primary contact with payroll processor
  • Develop improvements as necessary to staff evaluation system, new staff orientation, on-boarding, career development program, and staff wellness and training programs
  • Oversee and investigate all employee relations and labor-related matters as they relate to internal policies, federal, state and local employment and civil rights laws
  • Lead management development and associate training. Recommend new programs based on CCLA’s needs
  • Prepare materials for audits, benefits renewals, annual compliance filings, and pension and retirement plan reports
  • Participates in collective bargaining negotiations and ensures compliance with collective bargaining agreements
  • Oversee associate benefit program administration. Manage staff benefits including health, dental, vision, retirement plan, and other insurance benefits
  • Stay abreast of all Federal and State laws and keeps management advised of changes which affect associate and operations. Maintain knowledge of legal requirements related to HR, reducing legal risks and ensuring regulatory compliance
  • Ensure accuracy and confidentiality of employee records
  • Provide counsel and assistance to all management personnel in regards to associate problems dealing with supervision and administration




  • Salary Range Dependent on Experience
  • Health
  • Dental/ Vision
  • Basic Life
  • Short & Long Term Disability
  • 403-B

Please submit a cover letter and resume to CCLA is an equal opportunity employer and provider.




  • A minimum of 5 years Human Resources generalist experience, significant              Labor/Employee relations experience in a unionized setting.
  • B.S./B.A. preferably in Human Resources
  • Bachelor’s degree in human resource management or related field
  • At least five years of experience in a human resources management role and three years labor relations experience in a union environment. SHRM Certified Professional (SHRM-CP), SHRM Senior Certified Professional (SHRM-SCP), SPHR, or PHR credentials
  • Candidates must demonstrate a proven track record of successfully managing an HR operation including policy and benefits administration
  • Proven leadership skills, which support an environment of employee growth and development, interdepartmental teamwork which support exceptional client and community services.
  • Dynamic, enthusiastic, creative leader who is able to perform multiple functions, prioritize, and troubleshoot when needed.
  • Must be service and detail oriented; possessing a friendly, approachable demeanor and strong problem-solving skills.
  • Computer proficiency; to include Microsoft Office, Windows, Adobe, Teams, and Zoom.
  • Ability to implement HR policies consistently.
  • Effective Labor Relations: building consensus with union representatives and employee delegates.
  • Overseeing all union grievances and arbitrations.
  • Thorough understanding and application of relevant labor and employment laws; collective bargaining agreements; management training of these principles
  • Employee relations including: planning social activities, recognition programs, communications programs, counseling and constant interaction with staff to facilitate employee engagement.
  • Excellent interpersonal skills including conflict resolution experience and ability to work across lines of difference.
  • Ability to think creatively and problem solve.
  • Trustworthy with excellent judgment and experience exercising discretion and upholding the highest level of confidentiality.
  • Organized and detail-oriented with experience managing people, multiple projects, and meeting deadlines.
  • Personnel and Medical records administration in accordance with legal requirements and internal needs.
  • Benefits program administration
  • Address performance concerns, counseling, disciplinary action, problem review system to maintain high-level performance and quality of work force; thorough investigation and documentation of grievances.
  • Development and implementation of compensation system for salaried         positions to ensure competitiveness in ability to attract retain. and reward appropriate staff
  • Coordination of training and development initiatives including, management development, compliance, guest service and position specific.
  • Coordination of employee safety programs to involve safety committee, communications and training. Also responsible for Workers' Compensation Administration.
  • Development of and adherence to Human Resources budget
  • Administration of annual performance reviews.
  • Management development and planning for all levels to aid retention and performance.
  • Administration of orientation program and process for all new employees including periodic follow-up.
  • Familiarity with ADA and FMLA requirements and accommodations
  • Compliance with appropriate federal and state legislation and interaction with government agencies including NLRB, EEOC, and other state agencies.
  • Direction of Human Resources staff to meet these requirements.
  • Play an active role as a strategic planner with Management.
  • Maintains regular attendance and is consistently on time.                  
  • Performs any other duties as requested by supervisor.
  • Must Live in Tri- County area
To Apply: 

Please submit a cover letter and resume to


Submission Deadline: 
February 1, 2023
Organization Information: 
Coast to Coast Legal Aid of South Florida, Inc.
491 N. State Road 7
Plantation, FL 33317
United States