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HR Director



Texas Legal Services Center (TLSC), a nonprofit law firm, serves the most vulnerable Texans—crime victims, seniors, and people with disabilities. We help thousands obtain and keep life’s essentials— their homes, their health, their safety, and their families. We provide high quality legal service throughout the state, for free.

The Human Resources Director brings enthusiasm and commitment to TLSC’s mission and values, demonstrating trust, leadership, service and courage—serving as an integral part of TLSC’s leadership. The HR Director manages essential human resource strategies and functions related to recruiting and hiring, employee relations, compensation, benefits, payroll, and health and safety.

This position is grant-funded and offices at TLSC headquarters in Austin, Texas.




Recruitment & Hiring

  • Manages full cycle recruitment process from applicant tracking through onboarding
  • Assists in interview and selection process, ensures compliance with the law and fair hiring practices; manages pre-hire activities like background and reference checks for applicants and interns
  • Researchers, recommends, and implements new recruitment strategies to attract diverse candidates to meet organizational goals and program needs
  • Collaborates with leadership team to align recruitment, hiring, and onboarding process to organizational culture and program needs; assists leadership in developing equal employment opportunities and diversity initiatives

Employee Relations:

  • Collaborates with supervisors on complex matters— performance management, conflict resolution, discipline, separation, termination—and advises on appropriate documentation
  • Responds to sensitive employee relations issues; reports issues to appropriate management members; collaborates with relevant members to solve problems; works with leadership to address organization wide effect
  • Advises managers on legal implications of human resource issues related to discipline and employee concerns; advises regarding progressive discipline; guides termination process
  • Conducts exit interviews, tracks and analyzes turnover to recommend strategies to improve employee retention

Compensation, Benefits & Payroll:

  • Researches market to inform competitive and sustainable pay practices that aid recruitment
  • Monitors payroll practices and systems; evaluates efficiencies and costs.
  • With assistance from Executive leadership, leads and manages the implementation of benefits plans; obtains cost-effective employee benefits; monitors benefits trends for options and cost effectiveness
  • Manages annual benefits renewal process and related Open Enrollment, including benefit orientations and trainings
  • Oversees the 403b Plan, manages the relationship with third-party administrator, and ensures adherence with all compliance, testing, audit, and reporting requirements
  • Manages all aspects of the payroll process, including supervising personnel involved in payroll and ensuring best practices and compliance with all relevant laws
  • Creates all required payroll-related reports for management, accounting, and external reporting
  • Manages the process for employee leave and absences administration

Organizational Development

  • Leads and manages the implementation of policies and guidelines, Human Resources information software and databases, management procedures, equal opportunity employment programs, and employee records and documentation policies
  • Leads and evaluates performance management and work plan development
  • Keeps the ED informed of significant problems that may hinder organizational goals
  • Supports organizational needs through staff development, engagement, and motivation
  • Collaborates with leadership team on company-wide processes of organizational development, including succession planning, employee retention, and change management in support of the TLSC mission and values
  • Assists leadership in embedding TLSC's mission and values deeply throughout the organization

Health and Safety

  • Maintains knowledge of current employment law; advises Executive team of compliance status
  • Leads compliance with all reporting requirements including (but not limited to) those related to the Equal Employment Opportunity Act, the Americans with Disabilities Act, the Family and Medical Leave Act, the Department of Labor, Workers' Compensation, the OSHA
  • Directs the preparation of information requested or required for compliance with laws, and serves as the primary contact with government agencies related to employment and human resources issues


  • Ability to take initiative, work independently, and manage multiple deadlines with minimal direction
  • Strong emotional intelligence, interpersonal skills, and ability to build relationships with staff
  • Exercises sound judgment, with ability to solve problems and make decisions, driven by reliable ethics and an understanding of the need to protect confidential information
  • Commitment to social justice and helping others; personal alignment with TLSC's mission and values
  • Ability to demonstrate objectivity and patience when coaching staff through complex, difficult and charged issues
  • Exceptional communication skills, verbal and written
  • Experience using Microsoft products, HR databases and payroll systems


  • Bachelor's degree in Human Resources, Business Administration, or related field
  • Five years experience Human Resources management
  • Knowledge of relevant employment laws, including compensation, leave, benefits, and other human resources concerns


This work is professional and requires the following physical activities, unless a reasonable accommodation is needed:

  • Sedentary work that involves sitting most of the time.
  • Occasional bending, squatting and kneeling.
  • Exerting up to 10 pounds of force occasionally and a negligible amount of force is needed at times to lift, carry, push, pull or otherwise move objects.

*This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.



Submission Deadline: 
May 10, 2023
Organization Information: 
Texas Legal Services Center Austin, TX 78741
United States