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Housing Community Worker


WHO WE ARE: Founded in 1966, CRLA’s mission is to fight for justice and individual rights alongside the most exploited communities of our society. Through a network of regional offices and cross-cutting programs, CRLA provides legal services to over 43,000 low-income people annually. Our work impacts farm workers, individuals with disabilities, immigrant populations, LGBT communities, women, children and families in rural areas.

Position:  Community Worker - Housing 
Experience:  0-3 Years Experience
Application Deadline: Open until filled
Location:  San Luis Obispo, CA
Term of Employment:    Temporary (Long Term ending June 30, 2021), Full-Time
Other:  FLSA Non-Exempt, Union Position

The Housing Community Worker joins an innovative undertaking for CRLA and contributes to a -CRLA’s efforts to address rural California’s housing crisis. Housing Community Worker will assist CRLA’s housing teams to prevent and alleviate homelessness, prevent and prosecute wrongful and discriminatory evictions, improve the quality of substandard housing, and be integral players in CRLA’s state-wide housing advocacy.

The hotline will provide a creative opportunity to improve and expand the high-quality legal services that attracts legal advocates to CRLA and marks a first-of-its kind regional effort for the organization. We seek team-players who are willing to critically assess and perfect this model that we believe may be further developed and applied in other CRLA service areas.

The Housing Community Worker will report to the Directing Attorney and will engage in community outreach and lay-advocacy related to tenant rights and assist in staffing a multi-office Housing legal advice hotline.



  • Answer phones, screen callers, and assist callers with housing matters via a multi-office legal advice hotline.
  • Provide Housing Rights outreach and education to low-income tenants in rural California through forums, workshops and other related events/activities. 
  • Perform intakes through initial applicant screening for eligibility.
  • Interview applicants to learn the underlying causes of their legal problem, and how the legal assistance being sought would assist clients in meeting their short, mid-range, and longer-term goals.
  • Assist pro-per clients in identifying useful information for presentation of their cases and provide appropriate advocacy, provide applicants with appropriate legal information and referrals.
  • Conduct investigations by gathering information through field inquiry and other research related to actual or potential cases and litigation.
  • Prepare simple documents from standard forms, prepare/deliver verbal and written reports to Attorneys and other Staff of applicant interviews, including facts pertinent to the issues raised by applicants, assessments of applicants' capacities to represent themselves in the legal matter, and of the obstacles applicants face in meeting their stated goals.
  • Lay Advocacy, represent client's interests in administrative hearings and other forums appropriate to a non-lawyer and engage in lay advocacy to the extent permissible under the law and the code of professional ethics, perform ministerial duties in connection with lawsuits such as filing and the service of process.
  • Community workers may be required to travel to perform work throughout the State.
  • Perform other tasks as assigned.
  • Applicant must have the ability to perform all of the above duties.
  • Commitment to serving low income clients.
  • Ability to use internet, database and computer word processing programs.
  • Good communication skills.
  • Ability to interact productively with diverse community populations.
  • Spanish-English fluency, or other Bilingual fluency is preferred.
  • Applicants must have a car and car insurance.
  • Knowledge of or the ability to learn the techniques of conducting community outreach events.


  • Experience working with low-income families and communities.
  • Experience in a non-profit legal services environment.
  • Knowledge of researching and investigation methods including computer research.
  • Additional language ability relevant to the primary communities.


To Apply: 

California Rural Legal Assistance thrives on our diversity and we are proud to be an equal opportunity employer. We are committed to building a culturally diverse workplace and strongly encourage women, persons of color, LGBTQ individuals, veterans, persons with disabilities, and persons from other underrepresented groups to apply.

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Submission Deadline: 
July 29, 2020
Organization Information: 
California Rural Legal Assistance, Inc. CA
United States