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Director of Intake

Description: 

Jacksonville Area Legal Aid, Inc. (JALA), the primary legal services organization in the Northeast Florida area since 1937, seeks a licensed Florida attorney with a minimum of 8 years civil practice experience to lead its Intake Unit.  This is a full-time position working in JALA’s downtown Jacksonville office.  Business hours are Monday through Friday, 8:30 a.m. to 5:00 p.m.

Requirements: 

ESSENTIAL JOB DUTIES:  

·  Maintain a global overview of firm practice areas, grants and policies to design responsive intake practices to frequently changing client needs.

·  Coordinate intake functions with substantive units to create and modify intake practices, intake and closing documents, case management software, grant requirements, case acceptance criteria, and firm staffing.

·  Evaluate and implement technological advances for the intake process and coordinate with the IT manager to help evaluate office wide technology updates.

·  Responsible for hiring, training, and supervision of intake staff and resolve intake problems reported by clients, staff and management and serve as contact person for client grievances.

·  Interview, represent and advise indigent and other disadvantaged clients in family law, housing, and consumer cases during regular hours and also handle emergency matters.

QUALIFICATIONS:

·  Member in good standing of The Florida Bar.

·  Minimum eight (8) years civil practice experience.

·  Proficiency with Microsoft Office and Google Apps.

To Apply: 

Salary/Benefits:

Commensurate with experience.  Benefits package include, but is not limited to, medical, dental, vision, long term disability insurance, group life insurance, and a generous leave policy.

To Apply:

Submit resume, professional references and salary requirements (if any) to:

La Verne Andreasen, Chief Human Resources Officer

Jacksonville Area Legal Aid, Inc.

126 West Adams Street

Jacksonville, FL 32202

E-mail: LaVerne.Andreasen@jaxlegalaid.org

Jacksonville Area Legal Aid is an Equal Opportunity Employer.

Information

Submission Deadline: 
May 31, 2017
Organization Information: 
Jacksonville Area Legal Aid, Inc.
126 West Adams Street
Jacksonville, FL 32202
United States
Phone: 904-356-8371 Ext 309