Director of Intake
Jacksonville Area Legal Aid, Inc. (JALA), the primary legal services organization in the Northeast Florida area since 1937, seeks a licensed Florida attorney with a minimum of 8 years civil practice experience to lead its Intake Unit. This is a full-time position working in JALA’s downtown Jacksonville office. Business hours are Monday through Friday, 8:30 a.m. to 5:00 p.m.
ESSENTIAL JOB DUTIES:
· Maintain a global overview of firm practice areas, grants and policies to design responsive intake practices to frequently changing client needs.
· Coordinate intake functions with substantive units to create and modify intake practices, intake and closing documents, case management software, grant requirements, case acceptance criteria, and firm staffing.
· Evaluate and implement technological advances for the intake process and coordinate with the IT manager to help evaluate office wide technology updates.
· Responsible for hiring, training, and supervision of intake staff and resolve intake problems reported by clients, staff and management and serve as contact person for client grievances.
· Interview, represent and advise indigent and other disadvantaged clients in family law, housing, and consumer cases during regular hours and also handle emergency matters.
QUALIFICATIONS:
· Member in good standing of The Florida Bar.
· Minimum eight (8) years civil practice experience.
· Proficiency with Microsoft Office and Google Apps.
Salary/Benefits:
Commensurate with experience. Benefits package include, but is not limited to, medical, dental, vision, long term disability insurance, group life insurance, and a generous leave policy.
To Apply:
Submit resume, professional references and salary requirements (if any) to:
La Verne Andreasen, Chief Human Resources Officer
Jacksonville Area Legal Aid, Inc.
126 West Adams Street
Jacksonville, FL 32202
E-mail: LaVerne.Andreasen@jaxlegalaid.org
Jacksonville Area Legal Aid is an Equal Opportunity Employer.