Communications Manager

Essential Functions

• Ensure TLSC’s branding remains consistent and up-to-date across all platforms, including tlsc.org, TexasLawHelp.org, printed materials, social media, and other applicable platforms.

• Work collaboratively to produce a variety of outreach materials representing TLSC programs and services – both printed and online.  Place print orders, as needed.

• Coordinate and execute outreach campaigns to educate the public about TLSC’s no-cost services to low-income Texans.

• Collect data and use institutional databases, public access sites, and market research questionnaires to implement effective marketing.

• Update and maintain tlsc.org using Wix Website Builder.

• Update and maintain TLSC’s social media accounts, including Facebook and Twitter.

• Write and produce a quarterly newsletter using MailChimp marketing automation platform.

• Represent TLSC to external stakeholders such as funders, donors, press members, and the general public in a professional and knowledgeable manner.

• Ensure staff members have the information and tools needed to represent TLSC holistically to external stakeholders.

• Promptly provide all information needed/requested for TLSC reporting.

Other Functions

• Perform other duties as assigned..

• Occasionally produce press conferences, write press releases, and conduct outreach to the press.

• Minimal travel may be required.

Education (Required)

• Bachelor’s degree in marketing, advertising, branding, design, journalism, or similar major.

Experience (Preferred)

• Minimum of two years’ experience in the marketing field.

Knowledge / Skills (Required)

• Proficiency in Microsoft Office Suite.

• Basic working knowledge of WordPress, Wix, and/or Drupal platform(s).

• Exceptional verbal, listening, and written communications skills.

• High-level organization, project management and problem-solving skills.

• Strong time management skills.

• Strong interpersonal, diplomacy, and collaboration skills.

• Ability to communicate with clients in a patient, trauma-informed, and non-judgmental manner.

• Ability to travel to locations outside of the Austin area.

Knowledge/Skills (Preferred)

• Proficiency in Adobe InDesign and/or Illustrator, MailChimp, 123FormBuilder, PowerPoint (Advanced)

Physical Requirements

• Sedentary work that involves sitting most of the time.

• Occasional bending, squatting, and kneeling.

• Exerting up to 10 pounds of force occasionally, and a negligible amount of force as needed, at times to lift, carry, push, pull, or otherwise move objects.

*This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.